Frequently Asked Questions (FAQ)

Find below some of the Frequently Asked Questions (FAQ) from our customers. We pride ourselves as very responsive and would be willing to respond to your enquiries if you do not find the answers to your question below.

What’s your return policy?

Through our rigorous product quality management processes our goal is to ensure all our products meet our very high standard of craftsmanship and customer delivery. In the event, however, where you are not satisfied with any of our products and would need to return it, we ask no questions and would endeavour to remedy the situation within 30 days of purchase subject to our terms and conditions.

Do you ship oversees and to P.O. boxes?

Yes, we’ll ship your package anywhere that can accept deliveries working with our global logistics partners. Please always contact us if unsure before placing your orders

Do you have customer service?

Of course! Our friendly and knowledgeable customer services reps are available to answer your questions 24/7/365.

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